There was a man by the name of Mr. Farrell who was leasing a property to Mr. Doe who had decided to break his lease with Mr. Farrell and since the property had 4 months left on the lease and since the best time for the lease had passed the property would be difficult to rent.
Mr. Farrell normally would have just started arguing but after learning of personal relations he decided to try another method.
He said to Mr. Doe. " Now here's my proposition. Lay your Decision on the table for a few days and think it over. If you come back to me between now and the first of the month, when your rent is due, and tell me you still intend to move.
I give you my word. I will accept your decision as final. I will privilege you to move and admit to myself I've been wrong in my judgment.
But I still believe you're a man of your word and will live up to your contract. For after all, we are either men or monkeys--and the choice usually lies with ourselves." He appealed to the nobler motive of keeping our word.
At the beginning of the month they had decided to stay. And so they kept paying their rent. Will this work every time maybe not but it is a much better approach to handle a situation.
Once when a celebrity found a picture of him in the newspaper that he didn't like he wrote to the editor and said "Please do not publish that picture of me anymore, My Mother doesn't like it." He appealed to the respect and love that we all have for motherhood.
San Diego Plumber Quotes John D. Rockefeller.
John D. Rockefeller wished to stop newspaper photographers from taking pictures of his children.
He said" You know how it is boys. You've got children yourselves, some of you. And you know it is not good for your youngsters to get too much publicity." He appealed to the nobler motive in all of us to protect children.
When the owner of the Saturday Post was starting out he couldn't afford to hire first class writers, so what did he do. He told them he would donate to their favorite charity 100 dollars. (this was 100 years ago, but in today's dollar value would probably be 1000 dollars.) Some did accept.
San Diego Plumber Quotes a tactic, skill to get people to pay their car bill and purchase again.
Their was a Automobile General Manager who happened to see several accounts being delinquent and the collectors could not get them to pay. So he called in James L. Thomas and he decided to visit them.
1. So He visited each customer and asked them what the company had failed to do?
2. He made it clear until he heard the customers viewpoint he had no opinion in the matter.
3. He told the customer that only he new more about the car and that he was interested only in his car.
4.He LET HIM TALK, and he LISTENED TO HIM, with all the interest and sympathy he wanted--and had expected.
5.And Finally when the CUSTOMER was in a reasonable MOOD, HE PUT THE WHOLE THING UP TO HIS Sense of Fair play. He Said,
"First I said I want you to know I also feel this whole matter has been mishandled. You've been inconvenienced and annoyed and irritated by one of our representatives. that should never have happened.
I'm sorry and, as a representative of the company. I apologize. as I sat here and listened to your side of the story. I could not help being impressed by your fairness and patience.
And now, because you are fair-minded and patient. I am going to ask you to do something for me. It's something that you can do better than anyone else. here is your bill.
I know it is safe for me to ask you to adjust it. just as you would do if you were the president of my company. I am going to leave it all up to you. Whatever you say goes."
Five of the six paid their bill. And they later all purchased new cars with dealership.
P.S. Please follow along as we review (will review a chapter every 3 or 4 days or weekly) the book How to Win Friends and Influence People. Thank You GOD Bless.
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